Privacy Policy

1. Introduction

Mikos Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (such as name, email address, and phone number) when you submit an enquiry or request a quote.
• Details of products you are interested in via our quote request system.
• Any other information you choose to provide in your communications with us.

3. How We Use Your Information

We use the collected information to:

• Process and respond to your quote requests and enquiries.
• Provide customer support and technical advice.
• Improve our website and services.
• Communicate with you about your orders or enquiries.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business (e.g., EmailJS for processing contact forms), as long as those parties agree to keep this information confidential.

5. Data Security

We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to request access to the personal information we hold about you and to ask for it to be corrected or deleted. Please contact us at info@mikos.co.za if you wish to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@mikos.co.za
Phone: +27 82 838 8335